Question 1

How do I take care of my jewellery?

Accepted Answer

- Store jewellery out of sunlight as the colours of the flowers may fade. 
Please note: as resin is not plastic or glass, it may contain slight imperfections. 
 
- Remove your jewellery before using creams, soap, and perfumes. 
 
- Remove your jewelley before exercising, swimming, taking a shower or bath.

Question 2

How long does it take to make a custom order?

Accepted Answer

Depending on the availability of the botanicals and your design in mind, please allow 2-3 weeks manufacturing time on custom orders.

Question 3

How does the shipping work?

Accepted Answer

LOCAL (RSA) 
 
1. Paxi: 
PEP to PEP
R59
5 - 7 working days
 
2. Courier guy:
Door to door
R100
2 - 5 working days
 
3. Pickup:
Bloubergstrand, South Africa. 
FREE
 
INTERNATIONAL:
 
Customers are responsible for paying all duties, taxes, and other fees. 
10 - 14 working days (depending on Country and regulations)

Question 4

Returns and Exchanges

Accepted Answer

1. Unfortunately we do not take any returns / refunds on products.
 
2. We are happy to replace or repair any items that may have broken due to manifacturing defects within 2 weeks of purchase.

FREQUENTLY ASKED QUESTIONS